SHIPPING AND RETURN POLICY
Standard Shipping Delivery Orders will arrive within 7 – 14 business days (Monday through Friday, not including holidays), following credit card authorization and verification. Standard delivery is available for shipping to Alaska, Hawaii, U.S. territories, P.O., Rural Routes, APO, FPO, Canadian and UK addresses.
We determine the most efficient shipping carrier for your order. The carriers that may be used are: US Postal Service (USPS) or United Parcel Service (UPS).
International shipping is billed at $20 – $50 per item purchased.
(These policies pertain to U.S.purchases generated online through OceanGhostShop.com only.)
Unwashed or Unworn items may be returned within 14 days from the date of purchase with an original receipt. Refunds will be issued in the original form of payment for price paid or a merchandise exchange when returned within 30 days or purchase date. Merchandise returned more than 30 days after the purchase date may be eligible for a merchandise exchange or a merchandise certificate for the price paid.
Online refunds will be issued in the original form of payment for price paid or merchandise exchange at any time. A mail check may be issued when original form of payment is unavailable for credit.
If we sent the wrong item, or if the one sent is defective, once the product is received by our Returns Department, we will refund your shipping price, otherwise customer is responsible for all shipping charges.
Please include detailed order information with return for quicker turn around time. To return any OceanGhostShop.com purchase by mail, send returns to:
3287 NW 65th St
Miami, FL 33147